Registered NDIS Provider

Disability support, on the participant's terms.

A Plus Nursing is a registered NDIS provider delivering disability support and nursing services to participants in their homes and communities — built around choice, control, cultural respect and continuity of care.

Support worker and an NDIS participant chatting at an outdoor community garden café
Our approach

Person-centred, in the way the NDIS actually means it.

Support that reflects the participant's goals, preferences, culture and routine — not a roster's convenience.

Choice & control

Participants choose their workers, schedule and goals — and can change them.

Continuity of care

Consistent workers wherever practical, so participants build trust, not adjust constantly.

Cultural respect

Workers matched on language, gender and cultural preference where available.

Safety & dignity

Documentation, supervision and clinical oversight that protect participants without infantilising them.

Supports we deliver

Everyday supports, all the way through to high intensity.

Refer a participant →

Daily personal activities

Showering, dressing, grooming, toileting, mobility, mealtime support — at home or in the community.

Community access & participation

Skill-building outings, group activities, social and recreational participation, supported volunteering.

Transport & appointments

Travel support to medical, allied health and community appointments, and accompanying participants while there.

Household tasks

Cleaning, laundry, meal preparation, groceries and the practical work that keeps a household running.

Behaviour support implementation

Workers trained to deliver positive behaviour support plans developed by qualified BSPs.

Skill & independence development

Goal-focused support that builds the participant's capability, not just helps them through the day.

High intensity supports

Complex care, with nursing oversight.

For participants with complex and high intensity support needs, our trained support workers operate under nursing oversight, with clear care documentation and risk planning behind every shift.

  • Complex bowel care support
  • Enteral / PEG feeding support
  • Urinary catheter support
  • Subcutaneous injection support
  • Diabetes management support
  • Mealtime management support

Supports delivered are dependent on participant assessment, current plan funding, clinical requirements and appropriate documentation.

Registered nurse setting up enteral feeding equipment in a participant’s home
Referral flow

From referral to first shift — usually within the week.

We respond to participant referrals on the same business day.

01

Submit a short referral

Eight fields. Your details, the participant's funding, the supports being requested.

02

Same-day intake call

Our intake team calls to confirm scope, clinical needs, behaviour support and preferred worker profile.

03

Service agreement & plan

A clear service agreement, the supports being delivered, and the schedule. Plan documents collected.

04

First shift & review

Worker introduced. Participant feedback gathered after the first two weeks; adjustments made.

FAQ

What participants and coordinators ask.

Are you a registered NDIS provider? +
Yes. A Plus Nursing is a registered NDIS provider and can deliver supports to self-managed, plan-managed and NDIA-managed participants.
How do you match workers to participants? +
By the supports being requested, the participant's location and routine, the participant's preferences (gender, language, cultural background where available) and the worker's qualifications and screening status.
Can we request the same worker each shift? +
Yes — continuity is the default goal. We schedule consistent workers wherever rostering permits, and treat changes as something to be explained, not assumed.
Do you deliver high intensity supports? +
Yes, with appropriate nursing oversight, documentation and worker training matched to the participant's support needs. Specific supports are confirmed during intake.
How do you handle feedback and complaints? +
Feedback is encouraged at any point — by phone, email or in person. Formal complaints are logged, acknowledged within one business day, and progressed transparently. Participants can also escalate to the NDIS Quality & Safeguards Commission at any stage.
Refer with confidence

Got a participant who needs support?

Eight fields. Same-day response from our intake team. No formal report required at the referral stage — we'll collect what we need on the intake call.